Solutions
Uvox Tech builds end‑to‑end LLM solutions designed for real business workflows: knowledge retrieval, copilots, agent automation, and analytics. We focus on production quality—security, evaluation, monitoring, and measurable outcomes.
RAG Knowledge Base
Turn your documents into a controlled, permissioned knowledge system. Employees and customers get accurate answers sourced from your own content—policies, manuals, tickets, wikis, contracts, and product documentation.
- Source citations + retrieval tuning
- Role-based access control
- Freshness + change tracking
- Multi-format ingestion (PDF/Docs/HTML/DB)
AI Agents & Automation
Build agent workflows that can do work—not just answer questions. We integrate with your systems and add guardrails so actions are safe, logged, and approval-based where needed.
- Tool calling + workflow orchestration
- Approvals, limits, and policy enforcement
- Human-in-the-loop for sensitive actions
- Audit logs + change history
LLM Analytics
Use LLMs to classify, summarize, and extract structured data from text—then feed it into your BI tools. This is ideal for sales conversations, support tickets, compliance checks, and operational reporting.
- Structured extraction + validation
- Cost & latency optimization
- Quality scoring + monitoring
- Exports to your data warehouse
Typical outcomes
Most teams see value when LLMs reduce time-to-answer, increase self-service, and automate repetitive operations. We define metrics at the start of the project so success is measurable.
| Area | What changes | How we measure |
|---|---|---|
| Support | Faster resolution and higher self‑service | Time-to-first-response, deflection rate, CSAT |
| Operations | Automated document workflows | Cycle time, error rate, cost per task |
| Sales | Better research & enablement | Lead response time, win rate, CRM completeness |
| Compliance | Consistent checks & evidence | Coverage, false positives, audit findings |